Job opportunities in Douala: Operations Team Leader

Are you a dynamic professional looking for a leadership role in logistics? DHL International Cameroon SARL is seeking an Operations Team Leader to manage and optimize daily import/export operations while delivering exceptional service.

Position Overview

As an Operations Team Leader, you will coordinate freight operations, guide clients on regulatory requirements, and ensure seamless execution of logistics processes.

Key Responsibilities

1. Optimizing Performance:
   • Ensure high-quality service delivery and maximize operational efficiency.
2. Daily Operations Management:
   • Assign priorities, organize resources, and meet deadlines.
3. Supervising Shipments:
   • Oversee the planning and tracking of air, sea, and land shipments.
4. Regulatory Compliance:
   • Verify and ensure compliance with required documentation.
5. Internal and External Collaboration:
   • Foster strong relationships with suppliers, internal teams, and local agencies.
6. Continuous Improvement:
   • Identify and resolve operational challenges while adopting best practices.

Key Performance Indicators (KPIs)

• On-time processing of shipments.
• High customer satisfaction rates.
• Accurate data entry and swift issue resolution.

Requirements

Education:

• Bachelor’s or Master’s degree in Logistics, International Trade, or a related field.

Experience:

• At least 6 years in logistics and transportation.

Skills:

• Bilingual proficiency in English and French.
• Expertise in freight regulations and team leadership.

Why Join DHL?

• Work with a global leader in logistics.
• Build your expertise in international freight operations.
• Advance your career in a supportive, fast-paced environment.

How to Apply
Interested candidates can apply here.